Fall 2020-2021 Transportation - COVID-19 Safety Procedures

Any transportation problem or concern should be addressed by first calling the contractor. If the contractor is unable to resolve the concern, then call the transportation office at 314.721.8657.

Normal operating issues, such as the following, should be addressed with the bus or cab provider:

Looking for lost items left on the bus

Checking on activity bus location

Checking to see if child is on bus/cab

Refer to your child’s bus card for the appropriate bus/cab company. 

Missouri Central South - 314.762.0318

Missouri Central North - 314.797.5980

Cab Companies:

County/Yellow Cab 314.995.6702

Laclede Cab 314.652.4435

EMT 314.781.6400

Metro West Transport 314.427.3456

The VICC transportation staff is available:

 to process transportation requests.
 to coordinate safe and efficient transportation to and from the participating schools.

VICC Transportation Department Hours of Operation: 6:30 a.m. - 6:00 p.m.

Tami Webb, Operations Manager  314.721.8657, ext. 3031  Email:

Routing specialists establish bus routes, and maintain contact with the contractors serving the various school districts.

Pam Gigers, 314.721.8657, ext. 3036  Email:
Responsible for Rockwood Middle and High and Valley Park

Wendy Nichols, 314.721.8657, ext. 3033  Email:
Responsible for Affton, Bayless, Brentwood, Hancock Place, Mehlville, Tech and Webster Groves

Susan Bien, 314.721.8657, ext. 3034  Email:
Responsible for Rockwood Elementary, St. Louis Magnet Schools, Clayton and Special School District

Shari Lewis, 314.721.8657, ext. 3039  Email:
Responsible for Parkway

Transportation to and from school is provided by the Voluntary Interdistrict Choice Corporation (VICC). The phone number for the transportation staff is 314.721.8657.

Bus cards with the pick-up/drop-off location, time and name of the transporter will be mailed to transfer families about two weeks before school begins. If you do not receive your card by one week before the start of school, contact the principal at the school your child will be attending. Please do not call the Transportation Office.

During the school year, new cards will be mailed with every time change made to the bus/cab route, change of address/school or transporter.  This could occur quite often as students are added to or dropped from your route during the year. Please review each new card carefully and destroy all old cards.

Complaints or routing issues that should be directed to the VICC transportation staff include:

Overall routing issues or concerns

Pick-up or drop-off location concerns

On-going concerns with driver or contractor that could not be resolved by working directly with them

Requesting taxi or other alternative transportation service in the event your bus does not show.

If there is a transportation issue or problem that has not been resolved to your satisfaction by the transportation division, you may appeal the matter in writing to: 
Attn: CEO
7425 Forsyth Blvd., Suite 110
St. Louis, MO 63105

You will receive a written response within 10 days.

Transportation Q&A


Home                     Bridging cultures and communities