Transportation
Any transportation problem or concern should be addressed by first calling the contractor. If the contractor is unable to resolve the concern, then call the transportation office at 314.721.8657.
Normal operating issues, such as the following, should be addressed with the bus or cab provider:
 |
Checking time of bus/cab
pick-up or drop-off |
|
Looking for lost items left
on the bus |
|
Checking on activity bus
location |
|
Checking to see if child is
on bus/cab |
|
Specific concerns with driver or bus. |
Refer to your child’s bus card for the appropriate bus/cab company.
Atlantic Express - Chouteau
314.771.0760
Serving: Rockwood
Durham School Services
- Carrie 314.868.0228
Serving: Affton, Bayless, Brentwood, Clayton, Hancock Place, Kirkwood, Lindbergh,
Mehlville, Valley Park,
Special School District, Tech and Webster Groves
First Student - 314.383.5601
Serving: Ladue, Parkway and Pattonville
Cab Companies:
County Cab 314.991.5300
Metropolitan Cab 314.773.1000
Laclede Cab/EMT 314.652.4435
The VICC transportation staff is available:
| to process transportation requests. |
| to coordinate safe and efficient transportation to and from the participating schools. |
Scott Allen, General Manager 314.721.8657, ext. 3030 Email: sallen@choicecorp.org
Tami Webb, Operations Manager 314.721.8657, ext. 3031 Email: twebb@choicecorp.org
Routing specialists establish bus routes, and maintain contact with the contractors serving the various school districts.
Renee Yates,
314.721.8657, ext. 3036 Email: ryates@choicecorp.org
Responsible for Brentwood and Pattonville
Diane Sawyer,
314.721.8657, ext. 3039 Email: dsawyer@choicecorp.org
Responsible for Clayton and Parkway
Rick Fountain,
314.721.8657, ext. 3035 Email: rfountain@choicecorp.org
Responsible for Ladue, Lindbergh, Mehlville, Special School District, Tech, and St. Louis Magnet Schools
Pam Gigers, 314.721.8657,
ext. 3033 Email: pgigers@choicecorp.org
Responsible for Rockwood
Felicia Carlisle,
314.721.8657, ext. 3038 Email: fcarlisle@choicecorp.org
Responsible for Affton, Bayless, Hancock Place, Kirkwood, Valley Park and Webster Groves
Transportation to and from school is provided by the Voluntary Interdistrict Choice Corporation (VICC). The phone number for the transportation staff is 314.721.8657.
Bus cards with the pick-up/drop-off location, time and name of the transporter will be mailed to transfer families about two weeks before school begins. If you do not receive your card by one week before the start of school, contact the principal at the school your child will be attending. Please do not call the Transportation Office.
During the school year, new cards will be mailed with every major time change made to the bus/cab route. Please review each new card carefully and destroy all old cards.
Complaints or routing issues that should be directed to the VICC transportation staff include:
|
Overall routing issues or
concerns |
|
Pick-up or drop-off location
concerns |
|
On-going concerns with driver
or contractor that could not be resolved by working directly with them |
|
Requesting taxi or other alternative transportation service in the event your bus does not show. |
If there is a transportation issue or problem
that has not been resolved to your satisfaction by the transportation division,
you may appeal the matter in writing to:
VICC
Attn: CEO
7425 Forsyth Blvd., Suite 110
St. Louis, MO 63105
You will receive a written response within 10 days.
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